Passenger operations are handled from one terminal building with separate airside areas for domestic and international flights. The terminal contains the usual functions-check‑in, immigration/customs for international services, baggage reclaim and a small selection of shops and food outlets.

The airport is connected to Chattogram by road and is typically 20-40 minutes from the city centre depending on traffic.

• Taxis and pre‑booked transfers: Available outside arrivals; journey time to central Chattogram generally 20-40 minutes.
• Public buses/minibuses: Local bus and minibus services run to various parts of the city; schedules can be irregular and buses may be crowded.
• Car hire: Several car rental desks operate either in the terminal or nearby; driving is straightforward but expect busy traffic during peak times.
• Driving: The airport is a short drive from the city; allow extra time during rush hour.

The terminal offers a compact set of passenger facilities appropriate for a regional international airport.

• Lounges: A small pay‑in or airline lounge may be available; options are limited compared with larger airports.
• Food & drink: Basic cafes and fast‑food outlets landside and airside; choice is limited, especially late at night.
• Wi‑Fi & charging: Basic Wi‑Fi and charging points are typically available but not extensive.
• Luggage & services: Baggage reclaim, a few duty‑free or travel retail outlets, ATMs and car rental desks; luggage storage is limited.
• Accessibility: Basic assistance is available; check in advance if you need wheelchair support.

There are several hotels and guesthouses within a short drive of the airport and more options in central Chattogram. Most airport hotels are reachable by a 10-30 minute taxi ride; larger hotels in the city offer shuttle services. For long layovers, city hotels are the most reliable option for day rooms.