Emergency Info
MexicoEssential emergency contacts, embassy information, and helplines for travelers in Mexico.
Emergency Numbers
Police
060
Ambulance
065
Fire
068
Embassies & Consulates
Diplomatic missions of major English-speaking countries in Mexico. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.
United States
+1-202-501-4444
Overseas Citizens Services (24/7)
Embassy — Mexico City
Presa Angostura 225
Consulate General — Tijuana Municipality
United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)
Embassy — Mexico City
British EmbassyPaseo de la Reforma 350 20th Floor,Torre del AngelCol. Juárez, Mexico City, 06600
Consulate General — Cancun
Torre EuropeaOffice 202 Blvd. Kukulcan KM 12.5 Cancun Hotel Zone, Cancun, 77500
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy — Puerto Vallarta
Plaza Peninsula, Local Sub F, Boulevard Francisco Medina Ascencio 2485, Zona Hotelera Norte, 48300 Puerto Vallarta, Jalisco, México
Embassy — Mexico City
Calle Schiller No. 529, Colonia Polanco, 11560 Mexico, D.F., Mexico
Embassy — Acapulco
Pasaje Diana, Avenida Costera Miguel Alemán 121, L-16, Fracc. Magallanes, 39670 Acapulco, Guerrero, México
Embassy — Cabo San Lucas
Carretera Transpeninsular Km. 0.5, Local 82, Col. El Tezal, 23454 Cabo San Lucas, Baja California Sur, México
Embassy — Cancún
Centro Empresarial, Oficina E7, Blvd. Kukulcan Km. 12, Zona Hotelera, 77500 Cancún, Quintana Roo, México
Embassy — Mazatlán
Centro Comercial La Marina Business and Life, Blvd. Marina Mazatlán 2302, Office 41, Col. Marina Mazatlán, 82103 Mazatlán, Sinaloa, Mexico
Embassy — Playa Del Carmen
Plaza Paraíso Caribe, Modulo C, Planta 2, Oficina C21 - 24, Av. 10 Sur entre Calle 3 y 5 Sur, M-35, Lote 1, Colonia Centro, 77710 Playa del Carmen, Quintana Roo, México
Consulate General — Monterrey
Torre Gomez Morin 955, Ave. Gomez Morin No. 955, Suite 404, Col. Montebello, 66279 San Pedro Garza Garcia, Nuevo Léon, México
Consulate — Guadalajara
World Trade Center, Av. Mariano Otero 1249, Torre Pacifico Piso 8, Col. Rinconada del Bosque, 44530 Guadalajara, Jalisco, México
Australia
New Zealand
+64-4-439-8000
MFAT Emergency Line (24/7)
Embassy — Mexico City
8 Avenida Jaime Balmes, Polanco I Sección 11510
Ireland
Lost or Stolen Credit Cards
Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They Can Help With
- Issuing emergency travel documents if your passport is lost or stolen
- Providing lists of local doctors, lawyers, and interpreters
- Contacting family or friends on your behalf in an emergency
- Visiting you if you are detained or arrested
- Assistance if you are a victim of a serious crime
They Cannot Help With
- Paying your hotel, medical, or legal bills
- Getting you out of jail or overriding local laws
- Investigating crimes (that's the local police)
- Providing legal advice or acting as your lawyer
- Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.