The single terminal contains landside check‑in and arrivals, with a modest departures area and airside retail. Because the airport handles some international services, expect passport control and customs facilities, though international flights are fewer than domestic. Passenger amenities include basic dining and rental car desks concentrated in a compact layout.

Main access options are airport shuttle buses, taxis and private cars. Shuttle buses to Lijiang Old Town and nearby hotels typically take 30-60 minutes depending on traffic and route; taxis are faster but more expensive. Car hire is available landside and parking is provided at the terminal.

Facilities are moderate for a regional international airport: cafés and a small selection of shops, passport control for international arrivals, and basic passenger services. Wi‑Fi may be available but quality varies; charging points exist but can be limited. Lounges are limited and usually airline‑operated; luggage storage and shower facilities are not commonly found airside. Accessibility assistance is available but should be requested in advance.