Emergency Info

Italy

Essential emergency contacts, embassy information, and helplines for travelers in Italy.

Emergency Numbers

Police
113
Ambulance
118
Fire
115
The European emergency number 112 also works in Italy and will connect you to emergency services.

Embassies & Consulates

Diplomatic missions of major English-speaking countries in Italy. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.

United States
+1-202-501-4444
Overseas Citizens Services (24/7)

Embassy — Rome

Consulate General — Naples
Piazza della Repubblica, 2, 80122, Napoli, NA

United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)

Embassy — Rome
Via XX Settembre 80/a, Rome, 00187

Consulate General — Milan
Via S. Paolo, 7, Milan, 20121

Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)

Embassy
Via Salaria, 243

Embassy — Rome
Via Zara 30, Rome 00198, Italy (Consular)

Consulate — Milan
Via Verziere, 11, 20122 Milano MI, Italy

Australia
+61-2-6261-3305
Consular Emergency Centre (24/7)

Embassy — Italy
Via Antonio Bosio 5

New Zealand
+64-4-439-8000
MFAT Emergency Line (24/7)

Embassy
Via Clitunno 44, Rome 00198

Ireland
+353-1-408-2000
DFA Duty Officer (24/7)

Embassy
Via Giacomo Medici, 1

Lost or Stolen Credit Cards

Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.

Visa
Global Emergency (collect call accepted)
Mastercard
Global Emergency (collect call accepted)
American Express
Global Emergency (collect call accepted)
Discover
Global Emergency (collect call accepted)
Diners Club
Global Emergency (collect call accepted)

Be Prepared

What Your Embassy Can Help With

They Can Help With
  • Issuing emergency travel documents if your passport is lost or stolen
  • Providing lists of local doctors, lawyers, and interpreters
  • Contacting family or friends on your behalf in an emergency
  • Visiting you if you are detained or arrested
  • Assistance if you are a victim of a serious crime
They Cannot Help With
  • Paying your hotel, medical, or legal bills
  • Getting you out of jail or overriding local laws
  • Investigating crimes (that's the local police)
  • Providing legal advice or acting as your lawyer
  • Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.