Emergency Numbers
Embassies & Consulates
Contact your embassy if you lose your passport, are arrested or need help in an emergency. These are the missions of the main English-speaking countries in China; each also runs a 24-hour line at home.
+1-202-501-4444Overseas Citizens Services (24/7)
Embassy, Siming District
Embassy, Shantou
Embassy, Nanjing
Embassy, Beijing
Consulate General, Wuhan
Consulate General, Shenyang
Consulate General, Guangzhou
华就路43号
Consulate General, Shanghai
Consulate General, Chengdu
+44-20-7008-5000FCDO Consular Assistance (24/7)
Embassy, Chongqing
Embassy, Beijing
11 Guang Hua Lu, Jian Guo Men Wai, Beijing, 100600
Consulate General, Chongqing
Suite 2801, Metropolitan Oriental Plaza, 68 Zourong Road, Yu Zhong District, Chongqing, 400010
Consulate General, Guangzhou
22/F Guangzhou International Finance Centre, 5 Zhujiang Road West, Zhujiang New Town, Guangzhou, 510623
Consulate General, Wuhan
33F, Pingan Finance Centre, 1628 Zhongshan Avenue, Jiang'an District, Wuhan, 430010
Consulate General, Tianhe District
22/F Guangzhou International Finance Centre, 5 Zhujiang Road West, Zhujiang New Town
Consulate General, Shanghai
The British Centre, 17F Garden Square, 968 West Beijing Road, Shanghai, 200041
+1-613-996-8885Emergency Watch (24/7, collect calls accepted)
Embassy, Beijing
19 Dongzhimenwai Dajie, Chaoyang District, 100600 Beijing 100600, China 北京市朝阳区东直门外大街19号，加拿大使馆领事处 100600
Embassy
Consulate General, Hong Kong
Consulate General, Shanghai
ECO City Building, 8th floor, 1788 Nanjing Xi Lu - Jing An District, Shanghai, 200040, China
Consulate General, Chongqing
Room 1705, Metropolitan Tower, Wu Yi Lu, Yu Zhong District, Chongqing 400010, China
Consulate General, Guangzhou
26/F, TaiKoo Hui Tower 1, 385 Tianhe Road, Tianhe District, Guangzhou, China, 510620
+61-2-6261-3305Consular Emergency Centre (24/7)
+64-4-439-8000MFAT Emergency Line (24/7)
Embassy, Beijing
No. 1 Ritan Dongerjie, (1 Ritan East 2nd Street), Chaoyang District 100600
Consulate General, Guangzhou
Tianhe Road, Guangzhou Tianhe District
Consulate General, Shanghai
2801-2802A & 2806B-2810, Corporate Avenue 5150 Hu Bin Road, Huangpu District 200021, Shanghai
+353-1-408-2000DFA Duty Officer (24/7)
Lost or Stolen Credit Cards
Call your card issuer straight away. These global numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They can
- Issue an emergency travel document if your passport is lost or stolen
- Give you lists of local doctors, lawyers and interpreters
- Contact family or friends for you in an emergency
- Visit you if you are detained or arrested
- Help if you are the victim of a serious crime
They cannot
- Pay your hotel, medical or legal bills
- Get you out of jail or override local laws
- Investigate crimes (that's the local police)
- Give legal advice or act as your lawyer
- Find you work or accommodation
Emergency numbers: EmergencyNumberAPI (ODbL), with corrections. Embassy data: Wikidata and official government directories. Card hotlines are the global numbers each card network publishes. Check contact details before you travel.