ORF uses a single terminal building arranged into two concourse areas serving domestic departures and arrivals; the layout places ticketing and baggage claim on the landside with walkways and concourses airside. The terminal is designed for quick transfers and short walking distances between gates and services.

The airport is about 10-20 minutes by road from downtown Norfolk (shorter to parts of Virginia Beach depending on traffic).

• Taxis: Taxi rides to central Norfolk are typically USD 25-35 depending on destination and traffic.
• Ride-share: Uber and Lyft operate to/from ORF with pickup areas outside the terminal.
• Buses / shuttles: Local transit and private shuttles link the airport to Norfolk and surrounding cities; check schedules.
• Car hire / driving: Several car rental companies have counters at the terminal; driving to downtown is usually under 30 minutes.
• Parking: On-site short- and long-term parking is available close to the terminal.

The terminal provides standard US regional airport amenities for domestic and connecting travellers.

• Lounges: There are airline and independent lounges; access depends on carrier and membership.
• Food & drink: A mix of sit-down restaurants and fast-casual outlets airside and landside.
• Wi‑Fi: Complimentary Wi‑Fi is typically available.
• Charging: Power outlets and charging stations are provided throughout the concourses.
• Luggage & services: Baggage services, kiosks and ground transport desks are available landside.
• Accessibility: Full accessibility services are provided; request assistance in advance if required.