Emergency Info
JapanEssential emergency contacts, embassy information, and helplines for travelers in Japan.
Emergency Numbers
Police
110
Ambulance
119
Fire
119
Embassies & Consulates
Diplomatic missions of major English-speaking countries in Japan. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.
United States
United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)
Embassy — Tokyo
No 1 Ichiban-cho, Chiyoda-ku, Tokyo, 102-8381
Consulate General — Osaka
3-5-1 Bakuro-machi, Chuo-ku, Osaka, 541 - 0059
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy — Tokyo
3-38 Akasaka 7-chome, Minato-ku, Tokyo, Japan, 107-8503
Consulate General — Osaka
Consulate — Nagoya
Nakato Marunouchi Building, 6F, 3-17-6 Marunouchi, Naka-ku, Nagoya-shi, Aichi-ken, Japan, 460-0002
Australia
New Zealand
Ireland
+353-1-408-2000
DFA Duty Officer (24/7)
Embassy — Tokyo
Ireland House, 1-6, Yotsuya Honshiocho, Shinjuku-ku, Tokyo, 160-0003
Lost or Stolen Credit Cards
Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They Can Help With
- Issuing emergency travel documents if your passport is lost or stolen
- Providing lists of local doctors, lawyers, and interpreters
- Contacting family or friends on your behalf in an emergency
- Visiting you if you are detained or arrested
- Assistance if you are a victim of a serious crime
They Cannot Help With
- Paying your hotel, medical, or legal bills
- Getting you out of jail or overriding local laws
- Investigating crimes (that's the local police)
- Providing legal advice or acting as your lawyer
- Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.