Emergency Info
IndonesiaEssential emergency contacts, embassy information, and helplines for travelers in Indonesia.
Emergency Numbers
Police
110
Police
112
Ambulance
118
Fire
113
Embassies & Consulates
Diplomatic missions of major English-speaking countries in Indonesia. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.
United States
United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)
Embassy — Jakarta
Jl Patra Kuningan Raya Blok L5-6, Jakarta, 12950
Consulate — Bali
Jalan Tantular No 32 Renon, Denpasar, Bali, 80234
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy
World Trade Centre I, Jalan Jenderal Sudirman Kav. 29-31
Embassy — Jakarta
World Trade Centre I, 6th Floor, Jl. Jend Sudirman, Kav. 29, Jakarta 12920, Indonesia
Consulate General — Bali
Jalan Tantular No. 32, Renon, Denpasar, Bali, Indonesia
Australia
+61-2-6261-3305
Consular Emergency Centre (24/7)
Embassy — Jakarta
Jalan Patra Kuningan Raya Kav. 1-4
Consulate General — Surabaya
Esa Sampoerna Center, Jl. Ir. Soekarno No. 198
New Zealand
Ireland
Lost or Stolen Credit Cards
Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They Can Help With
- Issuing emergency travel documents if your passport is lost or stolen
- Providing lists of local doctors, lawyers, and interpreters
- Contacting family or friends on your behalf in an emergency
- Visiting you if you are detained or arrested
- Assistance if you are a victim of a serious crime
They Cannot Help With
- Paying your hotel, medical, or legal bills
- Getting you out of jail or overriding local laws
- Investigating crimes (that's the local police)
- Providing legal advice or acting as your lawyer
- Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.