The airport uses one main terminal building serving both domestic and international flights, with check-in and baggage claim on the landside concourse and gates clustered beyond security. Airline services and counters are arranged inside the single terminal - verify your airline’s check-in desk on arrival.

The airport is located outside Puebla city; travel time to central Puebla is typically 30-45 minutes by car depending on traffic.

• Taxi / rideshare: Taxis and app-based rideshare services operate to/from the airport; agree fares or use metered taxis where available.
• Shuttle / buses: Local shuttle and coach services connect the airport to Puebla and nearby cities - schedules vary.
• Driving / parking: Short-term and long-term parking is available on-site; car rental counters are usually in the terminal.

Facilities are modest and focused on regional passenger needs.

• Lounges: There may be airline lounges or pay-per-use lounges; confirm availability with your airline.
• Food & drink: A mix of cafés and quick-service eateries operates landside and airside, with limited late-night options.
• Wi‑Fi & charging: Public Wi‑Fi is typically available for limited periods; charging points are provided in gate areas.
• Luggage & services: Standard services include rental cars, taxi desks and basic passenger assistance; left-luggage services may be limited.
• Accessibility: The terminal has accessible routes and facilities; request assistance through your airline if needed.