Emergency Info
ChinaEssential emergency contacts, embassy information, and helplines for travelers in China.
Emergency Numbers
Police
110
Ambulance
120
Fire
119
Traffic
122
Embassies & Consulates
Diplomatic missions of major English-speaking countries in China. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.
United States
+1-202-501-4444
Overseas Citizens Services (24/7)
Embassy — Siming District
Consulate General — Wuhan
United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)
Embassy — Chongqing
Embassy — Beijing
11 Guang Hua Lu, Jian Guo Men Wai, Beijing, 100600
Consulate General — Wuhan
33F, Pingan Finance Centre, 1628 Zhongshan Avenue, Jiang'an District, Wuhan, 430010
Consulate General — Shanghai
The British Centre, 17F Garden Square, 968 West Beijing Road, Shanghai, 200041
Consulate General — Guangzhou
22/F Guangzhou International Finance Centre, 5 Zhujiang Road West, Zhujiang New Town, Guangzhou, 510623
Consulate General — Chongqing
Suite 2801, Metropolitan Oriental Plaza, 68 Zourong Road, Yu Zhong District, Chongqing, 400010
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy — Beijing
19 Dongzhimenwai Dajie, Chaoyang District, 100600 Beijing 100600, China 北京市朝阳区东直门外大街19号，加拿大使馆领事处 100600
Embassy
Consulate General — Chongqing
Room 1705, Metropolitan Tower, Wu Yi Lu, Yu Zhong District, Chongqing 400010, China
Consulate General — Shanghai
ECO City Building, 8th floor, 1788 Nanjing Xi Lu - Jing An District, Shanghai, 200040, China
Consulate General — Guangzhou
26/F, TaiKoo Hui Tower 1, 385 Tianhe Road, Tianhe District, Guangzhou 510620, China 中国广州市天河区天河路385号太古汇一座26楼
Australia
+61-2-6261-3305
Consular Emergency Centre (24/7)
Embassy — Beijing
21 Dongzhimenwai Dajie Sanlitun
Consulate General — Shanghai
New Zealand
+64-4-439-8000
MFAT Emergency Line (24/7)
Embassy — Beijing
No. 1 Ritan Dongerjie, (1 Ritan East 2nd Street), Chaoyang District 100600
Consulate General — Shanghai
2801-2802A & 2806B-2810, Corporate Avenue 5150 Hu Bin Road, Huangpu District 200021, Shanghai
Ireland
Lost or Stolen Credit Cards
Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They Can Help With
- Issuing emergency travel documents if your passport is lost or stolen
- Providing lists of local doctors, lawyers, and interpreters
- Contacting family or friends on your behalf in an emergency
- Visiting you if you are detained or arrested
- Assistance if you are a victim of a serious crime
They Cannot Help With
- Paying your hotel, medical, or legal bills
- Getting you out of jail or overriding local laws
- Investigating crimes (that's the local police)
- Providing legal advice or acting as your lawyer
- Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.