Emergency Info
SwitzerlandEssential emergency contacts, embassy information, and helplines for travelers in Switzerland.
Emergency Numbers
Police
117
Ambulance
144
Fire
118
The European emergency number 112 also works in Switzerland and will connect you to emergency services.
Embassies & Consulates
Diplomatic missions of major English-speaking countries in Switzerland. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.
United States
United Kingdom
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy — Geneva
5, de l'Ariana Avenue, CH-1202 Geneva, Switzerland
Embassy — Bern
Kirchenfeldstrasse 88, CH-3005 Bern, Switzerland
Australia
+61-2-6261-3305
Consular Emergency Centre (24/7)
Embassy
Weltpoststrasse 5, 2nd Floor – Flex Office 3015 Bern, Switzerland
New Zealand
+64-4-439-8000
MFAT Emergency Line (24/7)
Consulate General — Geneva
Chemin des Fins, Grand-Saconnex, Geneva
Ireland
Lost or Stolen Credit Cards
Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They Can Help With
- Issuing emergency travel documents if your passport is lost or stolen
- Providing lists of local doctors, lawyers, and interpreters
- Contacting family or friends on your behalf in an emergency
- Visiting you if you are detained or arrested
- Assistance if you are a victim of a serious crime
They Cannot Help With
- Paying your hotel, medical, or legal bills
- Getting you out of jail or overriding local laws
- Investigating crimes (that's the local police)
- Providing legal advice or acting as your lawyer
- Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.