Emergency Info
GermanyEssential emergency contacts, embassy information, and helplines for travelers in Germany.
Emergency Numbers
Police
110
The European emergency number 112 also works in Germany and will connect you to emergency services.
Embassies & Consulates
Diplomatic missions of major English-speaking countries in Germany. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.
United States
+1-202-501-4444
Overseas Citizens Services (24/7)
Embassy — Berlin
Consulate General — Munich
Königinstraße 5
United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)
Embassy — Berlin
Wilhelmstraße 70/71, Berlin, 10117
Embassy — Düsseldorf
Consulate General — Munich
Moehlstrasse 5, Munich, 81675
Consulate General — Dusseldorf
Willi-Becker-Allee 10, Dusseldorf, 40227
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy — Berlin
Leipziger Platz 17, 10117 Berlin, Germany
Embassy
Consulate — Munich
Tal 29, 80331 Munich, Germany
Consulate — Düsseldorf
Benrather Strasse 8, 40213 Düsseldorf, Germany
Australia
New Zealand
Ireland
Lost or Stolen Credit Cards
Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.
Be Prepared
Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.
What Your Embassy Can Help With
They Can Help With
- Issuing emergency travel documents if your passport is lost or stolen
- Providing lists of local doctors, lawyers, and interpreters
- Contacting family or friends on your behalf in an emergency
- Visiting you if you are detained or arrested
- Assistance if you are a victim of a serious crime
They Cannot Help With
- Paying your hotel, medical, or legal bills
- Getting you out of jail or overriding local laws
- Investigating crimes (that's the local police)
- Providing legal advice or acting as your lawyer
- Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.