Emergency Info

Austria

Essential emergency contacts, embassy information, and helplines for travelers in Austria.

Emergency Numbers

Police
133
Ambulance
144
Fire
122
The European emergency number 112 also works in Austria and will connect you to emergency services.

Embassies & Consulates

Diplomatic missions of major English-speaking countries in Austria. Contact your embassy if you lose your passport, are arrested, or need emergency citizen services.

United States
+1-202-501-4444
Overseas Citizens Services (24/7)
Embassy — Vienna
Boltzmanngasse 16
Official Site
United Kingdom
+44-20-7008-5000
FCDO Consular Assistance (24/7)
Embassy — Vienna
Jauresgasse 12, Vienna, 1030
Official Site
Canada
+1-613-996-8885
Emergency Watch (24/7, collect calls accepted)
Embassy — Vienna
Laurenzerberg 2, A-1010, Vienna, Austria
Official Site
Embassy
Laurenzerberg 2
Australia
+61-2-6261-3305
Consular Emergency Centre (24/7)
Embassy — Austria
Mattiellistraße 2-4
Official Site
New Zealand
+64-4-439-8000
MFAT Emergency Line (24/7)
Embassy — Austria
Mattiellistraße 2-4/3
Official Site
Ireland
+353-1-408-2000
DFA Duty Officer (24/7)
Embassy
Rotenturmstraße 16-18
Official Site

Lost or Stolen Credit Cards

Call your card issuer immediately if your card is lost or stolen. These global emergency numbers accept collect calls from abroad.

Visa
+1-303-967-1096
Global Emergency (collect call accepted)
Mastercard
+1-636-722-7111
Global Emergency (collect call accepted)
American Express
+1-336-393-1111
Global Emergency (collect call accepted)
Discover
+1-801-902-3100
Global Emergency (collect call accepted)
Diners Club
+1-303-799-1504
Global Emergency (collect call accepted)

Be Prepared

Keep Copies of Documents
Carry photocopies (or phone photos) of your passport, visa, travel insurance policy, and flight itinerary. Store digital copies in your email or cloud storage.
Save Emergency Numbers Offline
Screenshot this page or write down key numbers. Mobile data may not be available when you need help most.
Travel Insurance
Ensure your policy covers medical evacuation, trip cancellation, and lost/stolen belongings. Keep your policy number and claims phone number accessible.
Language Barrier
Download an offline translation app before you travel. In an emergency, hospital or police staff may not speak English.

What Your Embassy Can Help With

They Can Help With
  • Issuing emergency travel documents if your passport is lost or stolen
  • Providing lists of local doctors, lawyers, and interpreters
  • Contacting family or friends on your behalf in an emergency
  • Visiting you if you are detained or arrested
  • Assistance if you are a victim of a serious crime
They Cannot Help With
  • Paying your hotel, medical, or legal bills
  • Getting you out of jail or overriding local laws
  • Investigating crimes (that's the local police)
  • Providing legal advice or acting as your lawyer
  • Arranging employment or accommodation
Emergency numbers source: EmergencyNumberAPI (ODbL). Embassy data sourced from Wikidata and official government directories. Credit card hotlines are global numbers published by each card network. Always verify contact details before traveling.