ASR uses a single passenger terminal that accommodates domestic and international flights; facilities are arranged for efficient processing of both arrival and departure flows with check-in, security and passport control located in the same terminal building. Services support tourist groups and connecting passengers.

The airport is around 15-30 minutes by car from Kayseri city center and about 40-75 minutes to Cappadocia towns such as Göreme depending on traffic and road chosen.

• Taxis / transfers: Taxis and pre-arranged private transfers are widely used, including dedicated airport shuttles to Cappadocia hotels.
• Buses / coaches: Public buses and tourist shuttle services run between the airport and Kayseri/cappadocia-area towns-schedules vary by season.
• Car hire / driving: Car rental is available at the terminal; driving times depend on destination.

Facilities cater to tourists and domestic travellers with a range of basic services.

• Lounges: A small lounge or VIP area may be present; larger network lounges are limited.
• Food & drink: Several cafés and kiosks serve passengers landside and airside.
• Wi‑Fi: Wi‑Fi is usually available-check access details on arrival.
• Charging: Charging points are provided in waiting areas.
• Accessibility: Accessible services and assistance are available; notify the airline or airport as needed.